Customer Testimonials

Despite Touchstone Remodelers’ relentless commitment to excellence, at the successful completion of a renovation project it’s not our own opinion that matters most—what really counts is the satisfaction expressed by our clients as they begin experiencing their newly renovated home. Listen to just a few of the many positive reviews of our work we have received over the years:

“Our experience with Ben Srigley of Touchstone was outstanding. He is very professional and organized. From proposal to completion, everything was handled to our satisfaction. Any problems with subcontractors, timing of deliveries, or materials was taken care of with mutual agreement. In addition to being a manager with knowledge of every discipline, Ben is a master carpenter and built us a beautiful double stair rail and custom drawers. Our project involved a complete overhaul of a large basement area into an entertainment space with wet bar, a full bath and bedroom. At the same time, he renovated our master bath, closets and master bedroom. They are beautiful and functional spaces that we enjoy every day.”
– Marcy Markowitz

“A pleasure to work with. Always left the house in excellent and clean shape. Excellent workmanship. Very good communications. Responsive to any follow-up items. Renovated kitchen, dining room, and powder room space in our row house (including moving walls) and renovation of the second-floor bathroom.”
– Isabel Reiff

“Ben and Touchstone are great. They did a major renovation and expansion for us. Four years later not one nail has moved. Quality installation and execution throughout.”
– Peter Heckel

“Touchstone Remodelers has performed extremely well in two of our homes: one in Washington, DC and the other in Chevy Chase, Maryland. In both cases, the owner, Ben Srigley, remained involved despite the many projects this firm handles in the Washington, DC metropolitan area. Of special note, the lead contractor always arrives to ensure the workers are assiduous in carrying out their duties. For example, in a recent project requiring major demolition, the officer came to check on the quality of the work and to ensure that all areas were cleaned by day’s end. Touchstone also calls in advance if there is, for example, an earlier start of work. For the finished products we have experienced both outdoor (relative to a deck and chimney) and interior (involving marble, glass and chrome), the product has been of the highest quality. May it be noted that this firm also completely remodeled a home in our Washington, DC neighborhood and turned it into a large model home from top to bottom. Touchstone has our highest recommendation for effective and beautiful work.”
– Global Heritage

“I can strongly recommend, without reservation, the team at Touchstone. We were very pleased with the work that they did on our home, which included master bedroom, basement, three bathrooms, new porch, and other changes to the family room. Adam and Ben were responsive and thoughtful. The quality of the work was extremely good with a lot of attention to detail. Would use again.”
– Chris Purdy

“Touchstone did an excellent job installing a gas fireplace and built-in shelves in our Capitol Hill row home, and, most recently, improving our HVAC system. Ben and his team, and in particular Adam, were professional and went above and beyond to deliver top-notch work. They have been my go-to contractors for any major new home projects.”
– Henry Brownstein

“Both my husband and I don’t understand much about house remodeling. We were scared in case we ended up not liking the end result. It took us seven years of procrastination to finally get the courage to start the renovation of three bathrooms and back porch. We interviewed three contractors and ended up choosing Touchstone, as they presented a professional and well-thought bid. We also visited one of their current worksites and saw the quality of the work. Our project manager, Adam Metzger, was really responsive, quick to act, left the work place clean after they left for the day and continues to feel responsible even three years after the project was done. If I could give 10 stars, Touchstone Remodelers deserves my 10 stars. I keep walking around the house to ask what other renovations should we do with Touchstone and Adam Metzger. Thank you Touchstone! We love our bathrooms and gorgeous deck.”
– Elzsa Palar-Purdy

“In my newly purchased co-op, Touchstone remodeled my kitchen (including removing a wall) and two bathrooms. The work was meticulous and on time. To a person, everyone was professional and a pleasure to work with. Project manager Adam Metzger kept everything moving smoothly. I especially appreciated his creative solutions for a couple of issues. Highly recommend!”
– Ane Powers