Touchstone Remodelers, LLC has become a benchmark for high-end residential renovations in the Maryland, Virginia, and Washington, DC region. With a sharp focus on craftsmanship, transparency, and customer service, this Silver Spring-based firm delivers top-tier remodeling experiences. Founded by master carpenter Ben Srigley in 2011, Touchstone Remodelers is a full-service, fully insured remodeling contractor known for excellence in kitchen and bathroom remodeling, basement conversions, home additions, and more.
In an industry often marked by delays and communication challenges, Touchstone Remodelers has carved a niche as a contractor that consistently delivers on time, within budget, and to an impeccable standard.
Business Overview
Name: Touchstone Remodelers, LLC Address: 2214 Distribution Circle, Silver Spring, MD 20910 Phone: (202) 738‑1993 Website: touchstoneremodelers.com Founded: 2011 by Ben Srigley
High-End Craftsmanship With a Local Touch
Operating throughout the DC metropolitan region, Touchstone Remodelers serves an expansive list of communities including Bethesda, Rockville, Chevy Chase, McLean, Arlington, and College Park. These are neighborhoods where home value appreciation, style-conscious homeowners, and architectural integrity demand a remodeling partner who understands both function and form.
The firm specializes in luxury renovations—think chef’s kitchens, spa-inspired bathrooms, energy-efficient basements, rooftop decks, ADUs, and historically accurate restorations.
Every project is custom—there are no cookie-cutter templates or impersonal subcontracting chains. Touchstone’s promise of personal attention and responsive project management allows homeowners to feel deeply involved without being overwhelmed.
Comprehensive Services: Design + Build Excellence
Touchstone Remodelers employs a design-build model, meaning the company handles both the architectural design and the physical construction. This approach is particularly attractive for homeowners who want a streamlined remodeling experience. It removes the friction and miscommunication that can arise when design and construction teams are siloed.
Here’s a breakdown of their core services:
Design-Build Remodeling
Touchstone’s integrated model ensures a single point of accountability from the first sketch to the final coat of paint. This helps avoid mid-project surprises and keeps timelines predictable.
Specialty Service Areas
Whether converting an underused basement into a home gym or constructing an elegant master suite, Touchstone delivers solutions tailored to each home’s structure and the homeowner’s lifestyle goals.
Project Management
A standout feature of the firm is its emphasis on owner-led communication. Clients interface directly with decision-makers. The company uses proprietary project management tools for real-time tracking of budgets, timelines, and site updates. Dedicated in-house artisans further ensure consistency and quality.
Table: Summary of Core Remodeling Services
| Service Area | Description |
|---|---|
| Kitchens | Custom cabinetry, islands, appliance integration, lighting, ventilation |
| Bathrooms | Spa designs, custom tile, heated floors, frameless showers |
| Basements | Finishing, waterproofing, media rooms, gyms, in-law suites |
| Home Additions | Second stories, master suites, porches, sunrooms |
| ADUs | Detached or attached accessory dwellings for rental or multi-gen living |
| Historical Restorations | Period-accurate materials, preservation standards |
| Rooftop Decks | Structural integration, waterproofing, outdoor kitchens |
| Custom Builds | Ground-up construction with architectural design input |
Glowing Reputation and Client Satisfaction
Touchstone Remodelers has achieved near-perfect ratings across platforms. On Houzz, it maintains a 5.0-star rating, with clients praising responsiveness, project transparency, and attention to detail. Google and Birdeye reviews echo this sentiment, reporting a consistent experience across more than 100 reviews.
Clients frequently highlight the ease of working with Ben Srigley and his team. Words like “transparent,” “on time,” “on budget,” and “meticulous” appear repeatedly. These are key trust signals in a space where homeowners often feel vulnerable to poor communication or spiraling costs.
Fully Licensed and Insured
Touchstone Remodelers holds an active DC general contractor license (#410512000088). In Virginia, its license (#2705156194) has been marked inactive, which is not uncommon for firms focused on Maryland and DC but can be a concern for Northern Virginia homeowners. It is advisable to verify current licensing if the project is in Virginia.
The company is fully insured and maintains in-house labor rather than relying on uninsured subcontractors. This ensures both quality control and homeowner protection in the event of on-site incidents.
Service Area and Ideal Clients
Touchstone Remodelers primarily serves the affluent and style-conscious suburbs around Washington, DC. The typical client is a homeowner seeking a transformative renovation with luxury finishes, design coherence, and functional upgrades.
Key service areas include:
- Silver Spring
- Bethesda
- Chevy Chase
- Rockville
- Arlington
- McLean
- College Park
- Olney
- Mount Rainier
The company’s services are particularly relevant for homeowners who:
- Need a full gut renovation
- Want to add long-term value and modern amenities
- Are interested in aging-in-place design or ADUs
- Seek design-forward, energy-efficient builds
Differentiators in a Crowded Market
What sets Touchstone Remodelers apart is its commitment to high craftsmanship paired with seamless project delivery. Unlike many remodelers who subcontract most of their labor, Touchstone uses its own teams and supervises all third-party contractors directly.
Some defining strengths include:
- Founder-led Operations: Ben Srigley is actively involved in each project
- Dedicated In-House Artisans: No anonymous crews
- Project Transparency: Real-time communication and budget tracking
- Zero Tolerance for Sloppy Workmanship: Every detail counts
- High Client Retention: Many projects come from referrals or repeat customers
Risks & Due Diligence
While Touchstone Remodelers scores high marks in most areas, homeowners should conduct their standard due diligence:
- Confirm up-to-date licensing if you reside in Virginia
- Clarify permitting responsibilities and projected timelines
- Request references from recent clients
- Discuss scope of work in writing, especially for additions or custom builds
Notably, the company received a PPP loan (~\$72K) during the COVID-19 pandemic. While fully forgiven, some third-party sites flagged this generically, although there are no public complaints or legal filings against Touchstone Remodelers.
Industry Relationships and Ecosystem Integration
As a design-build contractor, Touchstone Remodelers frequently collaborates with:
- Luxury appliance suppliers
- Cabinet designers and millwork artisans
- Structural engineers for additions and rooftop projects
- Historic preservation consultants
- Interior designers
- Real estate agents specializing in upscale properties
This network allows them to serve as a true one-stop remodeling hub, seamlessly handling both aesthetics and compliance.
Best Practices for Prospective Clients
To get the most out of your experience with Touchstone Remodelers—or any high-end remodeler—follow these steps:
- Start with Vision: Know your priorities—functionality, aesthetics, timeline
- Visit a Past Project: Ask to tour a finished remodel to see workmanship firsthand
- Verify Licensing: Especially if you’re in Virginia
- Use the Client Portal: Take advantage of project tracking tools for real-time updates
- Communicate Openly: Be honest about budget and timeline flexibility
- Focus on Value Over Cost: High-end remodeling is about long-term durability and design integrity
- Request 3D Renders: For large-scale projects, ask for virtual walk-throughs or mock-ups
Conclusion
Touchstone Remodelers, LLC stands out as a trusted name in luxury residential remodeling across the DC Metro region. With a reputation built on honesty, attention to detail, and architectural excellence, the company delivers projects that exceed expectations in both form and function.
Whether you’re redesigning your kitchen, finishing a basement, or adding a new master suite, Touchstone’s founder-led approach, transparent project management, and in-house craftsmanship make it a top-tier choice.
For homeowners ready to turn their renovation dreams into reality, Touchstone Remodelers offers not just construction—but transformation.